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Service · Automations & follow-up05 / 05

Every request gets a reply.

You’re with a client when requests come in. The system replies for you in under a minute, follows up on quotes and fills your calendar.

What’s included

How we do it

  1. 01

    Find the leaks

    Where requests wait, get lost or go unanswered.

  2. 02

    Plug in the system

    On your site, your phone, Instagram and your current tools.

  3. 03

    Written in your voice

    Every message reviewed with you, so it sounds like you.

  4. 04

    Measured every month

    Response time, recovered requests, bookings and reviews.

How a request travels

Where requests get lost

Each dot is a request. They come from four places — and it’s between the first message and the appointment that they slip away.

GoogleInstagramPhoneWebsiteYOUR REQUESTSNo replyin the eveningNo follow-upafter the quoteTo book,they have to message youLOST2 / 8FOLLOWEDTHROUGH

The requests arrive. They get lost between the message and the appointment.

Illustration — not a statistic

One request, start to finish

What your client sees. What you see.

A request sent on a Tuesday night, followed all the way to the Google review.

Made-up example: names and business invented.

Your client
Yyour.businessYour service · Your city
Quick replies, quote in 2 minutes ↓Send a request
You · Tuesday 11:02 p.m.Your day is over. Your client keeps going.

An example of what we build

VantaConcept project · Automotive detailing and protectionSee the Vanta project

Questions

  1. No: they’re written with you, in your name, and stop as soon as the client replies.

  2. No. If you already use a calendar or software, we connect to it.

  3. Yes, when the client wrote to you first. Every message offers an easy way to stop.

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